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Casey Volkswagen

Personal service very good especially Sheree Celestino takes care of her customers extremely well. I come from Norfolk because of the personel

FANTASTIC experience at Casey VW! Make sure you ask for Jason Rowley if you go. He was the best salesman I have ever worked with. From start to finish, Jason made our experience extraordinary. Very laid back, no pressure, very knowledgeable. It felt like we had brought a friend with us to the lot to help us pick out a car. I will go to Jason for all of our car needs going forward, although we hope to keep the car we have for a very long time. He helped us pick out a great car at a great price. I could not find another dealership to beat the deal we ended up with. His manager, Rudy Medina (the big guns), was great to work with as well. He kept his promises and there were no surprises when it came time to sign. I signed paperwork with William Hooper. He was very thorough and very patient. He made sure I understood exactly what Casey was offering and what I was signing. Overall great experience. I definitely recommend!

There are not enough stars to rate this Dealership, I would give 10 stars if I could. They are truly off the charts. I will never buy another vehicle anywhere else and I make that abundantly clear to any and everyone who will listen! We just purchased our 3rd vehicle from them and every time was completely fantastic! Our salesman Eric is the most passionate, thorough, and knowledgeable Subaru sales advisor you will find. He truly extends himself well beyond just the sale and has become a trusted advisor to our family every time it comes to our new vehicle needs, he truly enjoys talking Subaru and helping to ensure you find exactly what fits your needs, and has never once been pushy or aggressive. The sales managers do everything they can to make the vehicle you want work for you even it it means tracking one down from somewhere else and getting it for you, and the finance team helps to ensure you get the best financing and fits your budget. Casey’s included service of oil changes and state inspections also go along way in total ownership savings! Subaru as a brand, Casey as a dealer, and the sales, finance, and brand loyalty team truly are the Standard for what a car buying experience, as a whole, should be.

From the moment I drove on the lot and started looking at my car Jason was there to help me through the whole process. He was tentative to all my needs. Any questions or concerns I had to asked them for me. I will buy another car in the future and I want to make sure Jason is my salesmen.

After months of other dealerships giving me reasons why they can’t make my request happen, Caleb called me to tell me he could get me what i wanted just days after shooting an email. Felix made the sales process a conversation and stuck to the initial quote with no surprises. James made financing easy, Jay made the insurance segment easy and fast, and Cam made the final paperwork and additional warranty a smooth process with low pressure. 10/10 experience. I will be back and will refer people.

Professional and courteous, easy going experience! Sales and management did a great job! Warranty is best around!

I had my oil changed and wanted my 2014 Subaru looked over since I was going on a trip. Lee Mitchell was courteous and informative. My extra car key had been broken for years and he was able to have it fixed and showed me how to use my automatic starter by using my car key. No one has gone this far. Thank you!

Great guy. Will made it easy to buy my car, while keeping everything low pressure. Highly recommend!

Best Service Center EVER!!! Courteous and competent service. From the moment you check in to the moment you are checked out!

Felix was fantastic to work with! He made the process very streamline and goes above and beyond to take care of his customers. I would gladly buy another car with him as my salesman and have no hesitation recommending him to any of my family or friends. Casey VW does a good job of taking care of the customer. Definitely pleased with my buying experience.

Rashad actually listens to what you want, and is very honest. Such a refreshing experience after going to dealerships where we were up-sold. If you want an honest, no BS experience buying a car, go here and ask for Rashad!

Felix was outstanding in assisting my husband and I in the process of purchasing our new Atlas Cross Sport. He really made the process effortless and took the time to show me all of the features on my new vehicle prior to driving it off of the lot. We will definitely be back to see Felix for all of our future vehicle needs. Thank you Felix!

Great guy! Everytime i go get my car serviced karl takes care of everything with my car. I like dealing with easy going people like him.

Felix was great and easy to work with . Everyone was really honest and the process was pretty painless. I got great service with a lot of follow up to make everything was going well .

Efficient and friendly! Awesome place to buy a Subaru. Great deal on my WRX. Need a larger lot though but all good. Id buy another

We receive the best service and best price by visiting Casey Volkswagen Newport News. Both sales agent Mr. Felix Garcia and manager Mr. Rudy Madina were really helpful and worked good deal for us. I would highly recommend this dealership to everyone who wants to purchase Volkswagen.

Casey VW provided one of the best car buying experiences I’ve had in a long time. I worked with Dave and Amir who both ensured that I was able to get in and get out quickly without any issues. They were very honest and upfront which is a refreshing change compared to other dealerships. I highly recommend if you are looking to purchase a VW that you contact Casey VW. They provided an experience that is unparalleled and even offer extra service benefits for your vehicle that are unmatched.

Casey Subaru is the only place I go to buy a vehicle. One of the main reasons is the always excellent service provided with always, friendly smiles. My thanks in particular to Dominik Westfor your truly a 5 star service. Thank you again.

Super awesome 👏 people very sweet and professional 🤗I was impressed by how faster they work. I highly recommend Casey Volkswagen Subaru, my car is a excellent vehicle for families or for single people because had a lot spaces available for everything. Thanks 😊🤗❤️

Great service I recommend dealership over anyone in the entire area. The customer service was nothing but exceptional helping not only my self but my wife accomplish a car and her getting a new car. Thank you for your time and efforts

I was walking in, and showed up a little early for my appointment. Robert saw me and sparked a little conversation and I told him what I wanted. He didn’t try to down sell me or sell me something else. He just looked for exactly what I had said I wanted. Walked me through all the steps of buying a car and needless to say I am the proud new owner of the ‘19 Jetta GLI Autobahn. Thank you to Robert Aguilar and Casey Volkswagen.

I KNEW CLAYTON WHEN HE WAS JAKE JEKENS LONG AGO! HE WAS VERY YOUNG BUT HE STILL HAS THIS GREAT DRIVE! AND GREAT ENERGY! WOW I MEAN ENERGY! HE IS A GREAT SALES PERSON WITH A GREAT PERSONALTY, I WOULD BUY THE LONDON BRIDGE FROM HIM.

Thank you Amir Wallace for taking the time and helping me on this process. Salesman Amir Wallace seemed genuinely interested in my vehicle purchase and he answered all of my questions. I was very satisfied with the overall process. Excellent service!!!

From start to finish, our car-buying experience was nothing less than perfectly pleasant. Amir was the first person we worked with and he spent hours helping us every day that we came, as well as over the phone as we were working to find what vehicle would work best for our family and budget. He was extremely knowledgeable and very patient...and we had a LOT of questions. Every single person in the dealership thereafter was patient and kind and took time to make sure they were helping us meet all of our needs, without EVER making us feel pressured, rushed or devalued. We would absolutely buy another vehicle in the future at the same dealership and I’m excited to handle all of my maintenance with them as well!

I test drove this car last week and went home and thought about it. I told Amirh everything I wanted and he gave me that plus more! If you’re looking to buy a car go to Casey VW!!!